Refund Policy
Last Updated: August 10, 2026
Thank you for purchasing from Lienk Digital. Because our products are digital and are delivered electronically, all purchases are generally final and non-refundable once the product has been successfully delivered or accessed.
1. Digital Products
Due to the nature of digital products, we generally do not accept returns, exchanges, or refund requests after a product has been downloaded, accessed, or delivered.
Please carefully review the product description, features, format, and requirements before completing your purchase.
2. Duplicate Purchases
If you accidentally purchase the same digital product more than once, please contact us. We may review the transaction and, where appropriate, provide a refund for the duplicate purchase.
3. Product Not Received
If you have completed payment but have not received your digital product or download/access information, please contact us.
We will review your order and make reasonable efforts to provide the purchased product or resolve the delivery issue.
4. Technical Issues
If you experience a genuine technical problem with a purchased product, please contact us and describe the issue.
Where reasonably possible, we will provide assistance or a replacement file/access if the issue is related to the product itself.
5. Incorrect Purchase
Customers are responsible for checking the product details before purchasing. Refunds are generally not provided because a customer purchased the wrong product, changed their mind, or no longer needs the product.
However, exceptional cases may be reviewed at our discretion.
6. Unauthorized or Fraudulent Transactions
If you believe that a transaction was made without your authorization, please contact us as soon as possible with the relevant order information so that we can investigate the matter.
7. How to Request Assistance
To request a refund review or assistance with an order, please contact us using the email address below and include:
Your name
Order number
Email used for the purchase
Product name
A description of the issue
Email: [Your Business Email]
We will review your request and respond as soon as reasonably possible.
8. Exceptions Required by Law
Nothing in this Refund Policy is intended to limit or exclude any consumer rights or refunds that cannot legally be excluded under applicable law.
9. Changes to This Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
By purchasing a digital product from Lienk Digital, you acknowledge and agree to this Refund Policy.